Q: Can you briefly tell me about KRT Audit Corporation?
A: KRT Audit Corporation is a California corporation entirely owned and operated by honest, hardworking, fourth-generation North Americans. KRT maintains China office locations in Guangzhou, Hongkong, Shanghai, and Chengdu, Asia office locations in Vietnam, India, and Indonesia, and two major customer service centers in San Diego and Guangzhou.
KRT has approximately 150 individuals in 11 countries and serves importer-clients in 40 different countries.
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Q: Why do I need a shipment inspection or supplier audit?
A: Pre-shipment inspections help assure the product you receive from your supplier will be much more consistent with the product and product quality the seller agreed to supply to you. Supplier-factory audits will confirm your supplier's legal status as well as many other critical operating capabilities prior to making any payments to them.
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Q: What shipment inspection services does KRT offer?
A: KRT offers six different shipment inspection services: (1) Final Shipment Inspections (FSI), (2) In-Process Inspections (IPI), (3) First Article Inspections (FAI), (4) Container Loading Checks (CLC); Manufacturing Process Supervision (MPS), and (6) Defect Sorting Inspections.Please see detailed descriptions here!
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Q: What type of supplier audit services does KRT offer?
A: What supplier/factory audit services does KRT offer?
A: KRT also offers six factory & supplier audit services: (1) Complete Factory Audit (CFA), (2) Basic Factory Audit (BFA), (3) Complete Reseller Audit (CRA); (4) Business License Check (BLC). (5) Complete Social Audit (CSA), and (6) Customs - Trade Partnership Against Terrorism (CTPAT).
Please see detailed
descriptions here!
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Q: What are your inspection and auditing rates?
A: Please see our rates table here!
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Q: Does KRT offer any laboratory testing services?
A: Yes! KRT also offers a variety of very reasonably priced lab testing services such as tests for toxicity, microorganisms, flammability, safety, packaging
strength/permeability, dishwasher compatibility, and many others.
Please see our services
here!
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Q: What inspection techniques and standards are used?
A: KRT uses the AQL (Acceptance Quality Limit) sampling inspection protocol as
promulgated by the ISO (International Organization of Standards), ANSI (American National Standards Institute) and the ASQ (American Society for Quality), specifically ANSI/ASQ Z1.4-2003 standard and the ISO 2859 standard, both of which have
since replaced the MIL-STD-105E standard. However, while others use the normal loosened AQL standard which heavily favors the factory by allowing more minor and major
defects, KRT uses a tightened AQL level which allows less minor and major defects and therefore is much more protective of the buyer.
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Q: How do I get started using your inspection service?
A: You have multiple options. You can register and place your order on our website which is a fully automated online process, or you can send us an inquiry at support@KRTinspect.com or click the Questions? text icon at the top of this page.Or, feel free to call us in North America at 800-391-9693 or outside North America at 001-760-722-2438.The ordering process is easy and quick.
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Q: Does KRT offer product or supplier sourcing?
A: KRT considers product/supplier sourcing a conflict-of-interest activity and therefore it does not offer such services. KRT assures you that your supplier information will be held strictly confidential and not be sold in a supplier database or otherwise made available to any third party whatsoever. KRT is here to protect you!
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Q: How much prior to shipment should the inspection be?
A: We suggest allowing a period of at least 2-3 days between the inspection date and shipment date so that any problems discovered during the inspection can be resolved by your supplier prior to shipment.
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Q: How much in advance should I book my inspection?
A: Ideally we like to have 3-5 days advanced notice, but we often work on much
shorter notice. For example 1-3 days advanced notice is not uncommon. We also maintain a slight excess inspection capacity to handle last-minute requests.
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Q: Can I discuss with you in detail my inspection criteria?
A: Absolutely, please feel free to call us anytime in North America at 800-391-9693, outside North America at 001-760-722-4648, or directly to us in China at 86-20844-05182. KRT provides free pre-inspection and post-inspection consultation.
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Q: Does KRT actually approve the shipment?
A: KRT inspects the shipment according to AQL guidelines and the customer-supplied criteria. These results are then supplied to the client who decides whether to allow the shipment to proceed. Because each client's quality/defect threshold is different, final shipment approval is made by the client. However, if you require assistance, please contact us anytime to discuss your situation.
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Q: How long does it take to get my report?
A: In most every case inspection reports and photos are generated
and made available within 12-24 hours of inspection completion. An expedited report processing serviceis available which allows you to receive your report within just 4-8 hours of inspection completion. Please inquire as to the applicable surcharge.
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Q: What information does an inspection report contain?
A: Our written reports are very detailed, color-coded, and include a statistical accounting and written descriptions of all defects and inconsistencies discovered, AQL allowable defect rates, AQL scores, AQL within/exceed determinations, and inspector suggestions to the factory. Digital photos demonstrating both correctly produced and flawed/defective products are imbedded in the report and attached in a separate file.
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Q: Do you have a secure on-line report retrieval system?
A: Yes, KRT offers a start-of-the-art, on-line inspection report retrieval and archival system which allows for secure report downloading at anytime and from anywhere you
choose. KRT uses an SSL secure site to fully protect your information. You can also place new orders from within your control panel. It is a great system which will significantly enhance your inspection experience.
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Q: What if I have questions after I receive your report?
A: Please don't hesitate to contact us with questions. Our inspection fee includes post-inspection follow-up questions and consultation so please feel free at anytime to contact us at support@KRTinspect.com.
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Q: What are my payment options?
A: KRT has its own direct credit card merchant accounts and can accept Visa, Master Card, American Express, Diners, and Discover credit cards. For KRT direct payments, no credit card information is ever transmitted or stored on-line. KRT also supports online Google Checkout and Paypal payment methods, accepts company checks drawn on a U.S. bank or a bank with a U.S. branch, as well as bank wire transfers. Net-15 and Net-30 payment terms are available on approved credit. Please see our payment options here!
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Q: Does KRT provide customer references?
A: Yes, for higher volume users KRT will provide live references. A signed non-disclosure agreement will be required prior to KRT releasing confidential customer information.
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Q: What makes your service different from the others?
A: There are a growing number of very important differences between KRT and the others. Please see our Why Us page here!
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800-391-9693
